TERMS AND CONDITIONS

The terms and conditions that will be applicable in the use of www.winkcondoms.es and all the purchases that are made through the Online Shop of FONBUENA SIGLO XXI S.L.

These conditions for using the Website regulate the terms of access and use of  www.winkcondoms.es, property of FONBUENA SIGLO XXI S.L. and with the e-mail address info@winkcondoms.es, The user of the Online Shop must accept these conditions in order to use all the services and information that are provided.

Mere access or use of the Online Shop, of all or part of its contents and services means full acceptance of these conditions of use. Making the Online Shop available and its use is understood as subject to strict compliance with the terms included in these conditions.

PRODUCT PURCHASE

You can purchase products:
Available for their sale and whose details appear in https://winkcondoms.es/en/purchase-wink-condoms-online-shop
With delivery to the Iberian Peninsula, Balearic Islands and Canary Islands. For other destinations consult info@winkcondoms.es
FONBUENA SIGLO XXI S.L. can reject the processing of an order in the following cases:
When the requested product has stopped being offered or is not available.
When the marketing entity of your card or payment method selected does not authorise the payment of the purchase.
When the shipping address is not in any of the specified provinces.
Computer error in any of the articles advertised in the website.

PAYMENT METHODS

The payment to FONBUENA SIGLO XXI S.L. is done by means of a Visa or MasterCard credit or debit card, which must be active for carrying out transactions through the Internet, and PayPal:

Having made the payment, you will receive an e-mail confirming the order and indicating the order number. If you do not receive it, we recommend you check the spam folder of your e-mail server. In case of not finding it in that folder, contact our customer assistance department at info@winkcondoms.es

SHIPPING RATES

The rates of FONBUENA SIGLO XXI S.L. applicable to the shipments are the following:
· All shipments have a fixed price, with destination in the Spanish Peninsula, of €3.
· We ship to the entire Peninsula, Balearic Islands and Canary Islands. Free shipping from 2 packs in the Peninsula and 3 in the Islands.
· Balearic Islands and Canary Islands €6, 2 packs €3 and free from 3 packs.

DELIVERY PERIODS

The orders must be delivered in a period of 1 to 5 working days within the Iberian Peninsula.

Considerations to take into account:
Orders in small towns may be delayed 24 hours or more.
The carrier does not call by telephone before delivery. In case of not being able to deliver it, the package will be returned to our warehouse and the messenger service will inform you by e-mail of each unsuccessful attempt to deliver.
The orders shipped after 12:00 h. will be processed on the following working day.

RETURNS

If you have received an order and do not agree with any of the articles, you can request the return, when the conditions that are detailed below are fulfilled:

Only when you have previously returned the products of your order in perfect condition. If you do not return the products, we will have the right to charge you for the products or the expenses derived from their recovery.

If the product is returned because the client no longer wants it, that is to say, not due to our error or due to being defective, you will have to pay the shipping charges.
The product has to be returned in the same condition that it arrived, the package cannot be opened.

DAMAGED OR DEFECTIVE PRODUCTS AND INCORRECT DELIVERIES:

You can change your products or obtain a complete refund if they are found damaged or have defects once they are received, or if the products that you receive are not what you ordered, we will reimburse you all that you have paid:

The complete purchase price
The shipping costs
For this reason, we will need for you to return the products in the state in which they were received along with the delivery documentation of your order. If you do not return the products, we must charge their price.

When you change damaged or defective products or an incorrect order, we will send substituted articles at no charge whenever you have previously returned the products of the order in the state in which they were received. The refund of your money will be made in the same payment method that you used when making your order.

PRIVACY POLICY AND PERSONAL DATA PROTECTION

For the processing of the data, the Website adopts all the technical and organisational measures of security that are required, in conformity with the provisions of the current legislation: Privacy Policy and Personal Data Protection

This Website informs the user that he may exercise the rights of access, rectification, opposition and cancellation by writing to the following address: info@winkcondoms.es